Privacy policy

Welcome and thank you for using this website or registering as a member of this website. This website attaches great importance to the privacy of users, so this privacy policy has been formulated to protect your personal information. These terms limit the legal responsibility of this website and set restrictions on your use of this website. Please read it carefully.

Agree to accept terms


Please read the content of these privacy policies carefully to help this website provide you with a convenient and satisfactory experience. The content of these terms covers how this website handles personal data collected or received through the website, including information about users browsing the website and applicable website services.

Once you visit or use our website, it means that you have read, understood and agree to abide by all terms of this privacy policy and all terms of use of this website.

Change privacy policy


This website may revise this privacy policy from time to time, and any revised privacy clauses will be posted on this page and displayed immediately to take effect. Therefore, you need to browse this page regularly. Your continued use of the website after the modification takes effect will constitute your confirmation and acceptance of the revised privacy terms.

 

Applicability

This privacy policy applies to the use and disclosure of information collected by this website from you. Does not apply to company policies and individuals not controlled by this website and. Other websites and affiliates that can be accessed through this website have their own privacy policies, and you can browse the relevant pages. We are not responsible for the policies and practices of cooperating partners or other cooperating vendors.

 Data Application


We collect and use personally identifiable information to assist this website in processing your requests and contact you to provide services. Through personally identifiable information, we can provide you with the requested products or services, provide more suitable promotion, advertising and web content, analyze the use of the website, strengthen the operation of the website, conduct research and investigations, improve our products and services, and complete membership registration , Approve cooperation applications, provide reports and related required information, contact you, complete management tasks, execute agreements, troubleshoot problems, and resolve disputes.

We will use non-personally identifiable information to tailor the user experience, manage the website, collect demographic data, analyze trends, troubleshoot problems, comply with applicable laws, and cooperate with law enforcement activities. We may also share this information with our authorized third-party service providers and advertisers to measure the overall effectiveness of our online advertising, content, and programming.

Information disclosure and sharing
This website will keep all the personal data collected confidential, and will not disclose, sell, trade or rent your personal data to others or non-affiliated companies without your consent. Unless you have obtained your consent, this website may disclose information to the following persons when it is necessary to disclose such information to achieve the purpose of collecting such information, or when it is directly related to the purpose:

In accordance with the requirements of the terms of use of this website, in order to provide you with the products or services you request, this website has the right to provide administrative support, account management, order processing, parcel delivery, mail or e-mail, event management, data analysis, marketing Services, online payment and settlement, credit reference, website operation, troubleshooting, maintenance and prevention of incorrect use of this website or other agents, contractors or service providers who provide services to the operation of this website disclose personal information collected on this website.

This website may share your personal information with third-party partners, third-party manufacturers, advertisers, or service providers that are authorized by us or have confidentiality agreements with this website. These companies may use your personal data for audit records, or to inform you about the product and service information of this website or its promotional partners, or the overall effectiveness of this website's online advertising, click-through rate or visits, website content and programming Conduct analysis and research. However, these companies do not have independent rights to share such information.

We believe that it is necessary to share relevant information to assist in the investigation, prevention, or take action on illegal activities, or on suspected fraud, or incidents involving or threatening the personal safety of anyone, and in preventing violations of the terms of use of this website or illegal acts . We respond to subpoenas, court orders, or legal procedures, or to respond to, formulate or exercise our statutory rights or defend against claims, and will disclose the personal data collected (including personally identifiable information) to relevant third parties. data).

If this website is acquired or merged with another company, we will transfer your relevant information. In this case, this website will notify you before the transfer of the information and will be subject to another privacy policy.

Information disclosure and sharing
This website will keep all the personal data collected confidential, and will not disclose, sell, trade or rent your personal data to others or non-affiliated companies without your consent. Unless you have obtained your consent, this website may disclose information to the following persons when it is necessary to disclose such information to achieve the purpose of collecting such information, or when it is directly related to the purpose:

In accordance with the requirements of the terms of use of this website, in order to provide you with the products or services you request, this website has the right to provide administrative support, account management, order processing, parcel delivery, mail or e-mail, event management, data analysis, marketing Services, online payment and settlement, credit reference, website operation, troubleshooting, maintenance and prevention of incorrect use of this website or other agents, contractors or service providers who provide services to the operation of this website disclose personal information collected on this website.

This website may share your personal information with third-party partners, third-party manufacturers, advertisers, or service providers that are authorized by us or have confidentiality agreements with this website. These companies may use your personal data for audit records, or to inform you about the product and service information of this website or its promotional partners, or the overall effectiveness of this website's online advertising, click-through rate or visits, website content and programming Conduct analysis and research. However, these companies do not have independent rights to share such information.

We believe that it is necessary to share relevant information to assist in the investigation, prevention, or take action on illegal activities, or on suspected fraud, or incidents involving or threatening the personal safety of anyone, and in preventing violations of the terms of use of this website or illegal acts . We respond to subpoenas, court orders, or legal procedures, or to respond to, formulate or exercise our statutory rights or defend against claims, and will disclose the personal data collected (including personally identifiable information) to relevant third parties. data).

If this website is acquired or merged with another company, we will transfer your relevant information. In this case, this website will notify you before the transfer of the information and will be subject to another privacy policy.

Confidentiality and security
We value security issues and take a variety of preventive measures to protect the security of personally identifiable information. You can access your personally identifiable information on our website with your password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. In addition, your personally identifiable information resides on a secure server, and only employees who we believe have a reasonable need to contact you to provide you with products or services or who have a reasonable need for other work relationships can know your personal information.

We have a set of substantive, electronic and programmatic security measures that comply with the protection of personal data to protect your personal data and credit card information that may be provided during shopping. This website is constantly trying its best to maintain the integrity and security of its computer systems and servers, and has a program to record violations in order to investigate illegal acts of unauthorized access to information.

Unfortunately, any data transmission via the Internet or any wireless network cannot be 100% secure. Therefore, although we use commercially reasonable security measures to protect data and seek partners with companies that make the same arrangements with the meeting, we cannot guarantee the security of any data transmitted to or from the website, and we are Any third-party vendors that may obtain such information are not responsible for any actions.

Change and delete personal information
According to the regulations, you have the right to fill in, view and modify the personally identifiable information you provide to this website at any time and to opt-out of receiving preferential and promotional e-mails, short messages or telephone communications from this website.

You can change any of your personal identification information or choose whether to accept promotional emails, short messages or telephone communications by phone, email or post. When you contact us, please leave your name and address , Email address or phone number, and which information you want to update or which promotional emails, SMS or phone calls you do not want to receive.

You can also request to delete or remove the information on your account, but because we keep track of past transactions, you cannot delete the information related to past transactions on the website. In addition, we cannot completely delete all of your data, because we will make regular data backups.

Enquiries and suggestions
If you have any questions, inquiries or suggestions, please contact us info@char.com.co

Based on 124 reviews
86%
(107)
2%
(3)
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(3)
2%
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6%
(8)

90 degree Soft touch tweezer

Review of tweezer

Made the application process so much easier and really high quality.

B
Magic Glue
Beth Vang
Not good

The product doesn’t set and dry like how it’s advertised. It does not hold the crease in place for the intended purpose.

the prettiest falsies!

i loved how you don’t have to use glue and also that they’re reusable! i totally think they’re worth the price!

It did not work.

No product arrived and no accountability for refund

I have sadly not received my products. I decided to get extra so I’d have the free shipping. The order was for almost 100$. It hasn’t arrived yet and there is no sign of it arriving anytime soon. It’s been 20 days and you keep asking me for a review so here it is.

I asked what happens if the product is not arriving to me and this is the correspondence:

Me:

Thank you for your response. It took so long for it to come that I’m no longer in India. It’s coming to my friends house and she will send it to me in Nepal. But I have no way to contact the India post office. It doesn’t seem to move at all. I guess that if it doesn’t come then I’ll get refunded, right?

Hi,

We won’t able to refund unless India post has returned to us and arrived our warehouse. Then we will able to issue a refund.

Best,

Rachel

Hi,
We won’t able to refund unless India post has returned to us and arrived our warehouse. Then we will able to issue a refund.

Best,

Rachel

So, there seem to be no accountability to whether or not the costumer actually is getting the product that they payed for?

B
Magic Glue
Bayarsaikhan Enerel
Didn't like it

I was curious about the product at first, then I tested it and I was dissapointed. The product became crusty even I put a small amount. Will not buy it again ☹️.

A
Magic Glue
Anna Tang
Great Product!

Product was amazing and the delivery was fast, and the price was decent as well. Highly recommend.

worth it

i cried for an hour and these withstood a heavy stream of tears, still looking good. would highly recommend.

Finally something that is easy to use on ME

As a pro Makeup artist. I am so excited to find Char. Because I can use all kind of eyelid tape on other but I have trouble putting it on myself because of the normal drying time it takes or I can't see the position well on my eyes with uneven eyelids.
Char makes this eyelid adjustment process easy. It is very quick drying. I don't have to hold a fan in front of me. Is easy to use, a small amount goes a very long way.
Love the result with or without makeup.
Enhancing the shape of my eyes and making it look so much bigger.
Love it!

L
Magic Glue
Louise kim
Worth the money

As a double eyelid product guru , Magic glue changed the whole game with eyelid products.

The non-sticky and transparent level is impressive. I will recommend to friends and family

J
Magic Glue
Julie Kramer

Product was satisfactory but the applicator tool broke after a few uses. Just broke off from base. Feel it needs to be more durable considering it would be used on a regular basis.

Hi ,

Thank you for your feedback. We are happy to send the replacement for you. Apologize for any inconvenience cost. Please email us help@char.com.co confirm shipping details.

p
Magic Glue
phoebe kim
Very innovative

I am shock how little do I actually need to apply it. It is non-sticky. The point is to blend it out evenly and let it dry with no crease. You can create a double eyelid so easily. love it.

l
Magic Glue
lam yik ling
Great with makeup

it is so invisible and look even better with Makeup on it.

D
Magic Glue
Dorathy
70-Year-Old Learns New Tricks ,if I Can, You Can Too!

As a 70-year-old woman, I never imagined that I could regain my confidence. However, after attending their session, I was amazed by how helpful they were. I can now lift my very hooded eyelid once again. I've been practicing, and now I'm ready to go to my daughter's wedding in Bali in March! I am very happy with the result and their customer service.

J
Magic Glue
Josie Zhou

Magic Glue

Dreaming Bunny collection + Magic glue

S
Magic Glue
Sakura
CHAR GLUE IS SO GOOD

Ive been struggling to lift my mono eyelids up as an Asian girly but came across char glue which helped me get these double eyelids :))
Thanks Char!!

C
Magic Glue
Carol Lee
Highly recommended!

As soon as you found the correct placement it worked so well
and very invisible like your own skin. The foundation colour of the glue matched my skin very well. This glue is same as they advertised. you must apply VERY little and make sure it is dried before applying 2nd layer.

Must need !

I tried normal brows tweezer to apply lashes is hard. You must need a properly lash tweezer to apply it. It such a life saver! Easy to use and can get my lash done in 3 seconds.

LOVE THEM

I absolutely love these false lashes. They are perfect for people who have sensible eyes like me. I feel so pretty wearing them, you don't even need to use mascara!

Love it

I have been using Magic glue the last 8 months. The new self adhesive lashes is so easy to apply and boost my makeup look !! It never came off and it allows me to reuse it with no issue at all

Best glue I’ve tried

I have used many different types of eyelid glue and tape and could never get it right. I did the class with Char and I am so impressed with both her and the product.

I don’t think I would’ve ever been able to fix my eyelids if I didn’t get this glue.

The glue is amazing and everything about the product is so well thought out I will definitely be buying again!

INSTANT REVIEW😍

I’ve been watching Char for about 2 months now and When I first saw that she sells Eyelid correctors I was super happy SO OF COURSE I HAD TO BUY ONE! Shipping was amazing and the product itself was beyond fantastic. The formula is gentle and smooth, drys quickly which helped with layering the product. The key for a good application is knowing where your fold is and using just a little bit of the cream. I love this product so much I got instant results which I was so happy with I would definitely buy again! It really is magic 😍

E
Magic Glue
Erin K
best double eyelid maker ever! <3

As someone with an Asian hooded eyelid, I went through the struggle of looking for a solution to let my double eyelid become visible. When I tried double eyelid tape, people would always tell me there's a sticker on my eyelid, and to make matters worse, I had a severe allergic reaction to the tape, making my eyelids red, swollen, scaly and puffy. I thought the only solution was double eyelid surgery. However, when I found out about Magic Glue, I was amazed at how invisible and strong it was to hold up a heavy, fatty eyelid. I bought two boxes just in case. It was difficult to master at first, but once I did a Zoom class with Joyce, it was easier than I thought! Joyce is very well-spoken and specific when it came to explaining my eye-shape and the placement of the glue, so it took only around 17 minutes to master the technique. I highly recommend buying this glue and 100% doing the Zoom class, because Joyce is definitely an expert and knows what she's talking about! If you are against Magic Glue because it is "crusty", "flaky", or "it doesn't hold up": give it another go with Joyce and I guarantee you will change your mind!